Answers to your most frequently asked questions
Welcome to our FAQs section, where you’ll find clear answers to the most common questions. Can’t find what you’re looking for? Contact us anytime—your satisfaction is our priority.
GENERAL TRAVEL FAQ’s
Flight information is displayed on monitors in the Arrivals and Departures halls and is also available online on the airport’s website under Flight Information section.
Passengers should arrive at least two (2) hours before domestic flights and three (3) hours before international flights.
See where you can fly from Maurice Bishop International Airport by clicking here.
Please contact your airline for assistance with minors traveling alone.
A valid passport is required for international travel. Visa and validity requirements may vary by country.
You can choose from several convenient check-in options, including online check-in, self-service kiosks, or assistance at the airline counter. For specific details or requirements, please contact your airline directly.
Duty-free allowances vary; please check with Grenada Customs and Excise Division.
Please check Flights availability and fares with the airline you wish to use.
For flight reservation changes or confirmations, please contact your intended airline directly.
Drop them in our charity boxes located in the Departure Hall.
ACCESSIBILITY FAQ’s
Yes, accessible services include elevators, restrooms, escalators, and designated parking.
Please contact your airline directly to request wheelchair assistance.
Please inform your airline, travel agent or tour organizer of your assistance needs.
Please inform your airline, travel agent or tour organizer of your assistance needs at least 48 hours before departure.
TRAVELLING WITH ANIMALS FAQ’s
Yes, companion dogs are welcome. Please contact your airline regarding transport requirements.
Please contact your airline in advance to confirm cabin pet policies and restrictions.
Please check with your airline in advance if Emotional Support Animals are allowed.
LUGGAGE STORAGE FAQ’s
MBIA does not offer luggage storage.
SHOWER FACILITIES FAQ’s
No, shower facilities are not currently available.
CONCESSIONS OPPORTUNITIES AT MBIA FAQ’s
Please contact the GAA’s Business Development & Corporate Communications Department for leasing inquiries.
MEETING FACILITIES AT MBIA FAQ’s
Yes, the airport does offer conference room facilities.
SECURITY SCREENING FAQ’s
Check the TSA website for updated information on permitted and prohibited items.
Food is allowed. Beverages are not permitted through security.
Yes, unless they are liquid substances, gels or aerosols.
BAGGAGE FAQ’s
Baggage allowance policies vary by airline. Please check directly with your airline.
Contact your airline for policies regarding checked and carry-on luggage.
Airlines are responsible for locating checked baggage. Passengers should file a baggage claim with their airline as soon as possible.
WI-FI FAQ’s
Yes, free Wi-Fi is available throughout the terminal.
AIRPORT LOUNGES FAQ’s
MBIA has three lounges including the Executive Lounge and Government VIP Lounge.
Find out more about the lounges available and book online.
RESTAURANTS & BARS FAQ’s
The airport features restaurants, cafés, duty-free, and retail shops.
Skyline Café, Ants Nest, Rituals Coffee House & Brizan Bar & Bites.
First Class Restaurant, Sports Bar by Zander & Spice Isle Coffee.
DUTY FREE SHOPPING FAQ’s
Smoke Duty Free, Imperial Jewelers, Best Liquor Store, Colombian Emeralds and more.
Tambran by Tamara & Grenada to Go.
Inbound Duty-Free by Dufry.
PARKING FAQ’s
Short-term and long-term parking options are available.
Please visit the parking section for updated parking rates.
Currencies accepted include Eastern Caribbean Dollars, US Dollars, Euros, Canadian Dollars, Great British Pounds, Barbados Dollars. We also accept all major debit and credit cards.
Yes, vehicles are permitted to pull up curbside, but ONLY for ACTIVE loading and unloading. Vehicles left unattended at the curb will be towed.
The car park at MBIA is uncovered. As such, no vehicle height restrictions are in place.
CAR RENTALS FAQ’s
Hertz, J & B Auto Rentals, Y & R Car Rentals and others are available.
The car rental counters are located outside of the airport Arrivals Hall.
Yes, car rental services are available and can be pre-booked.
Passengers have the option of either pre-booking their rental car and collecting on arrival or booking a car on the spot.
TAXI & TOUR OPERATORS FAQ’s
Yes, taxis are available outside the arrivals area.
Tour Operators are located outside the arrivals area.
LOST & FOUND FAQ’s
Please contact your airline directly regarding missing luggage.
For items left on board the aircraft, please contact the airline.
Contact the GAA’s Lost and Found in the Security Department.
Provide exact details such as serial numbers, brand, color, receipts or duplicate keys.
The owner must show valid photo ID or a passport.
You can arrange for your property to be picked up by a third party or courier.
FILMING & PHOTOGRAPHY FAQ’s
Yes, filming and photography are allowed in approved airport locations.
You can send your request to bdcc@gaa.gd.
AIRPORT TOURS FAQ’s
Yes, educational airport tours are available for school students.
No, currency exchange services are not available at the airport.
There are currently no ATM Machines at MBIA.
Porters (Red Caps) are available in the Baggage Reclaim Hall to assist with your luggage.
Smoking is allowed outside the terminal building only.
MAIL SERVICES FAQ’s
At MBIA, you’ll find a mailbox located in the arrival concourse where travelers can send letter-sized envelopes or postcards.
FAST TRACK / MEET & GREET SERVICE FAQ’s
Yes, fast-track services are available through select providers.
FEEDBACK FAQ’s
Feedback can be submitted through the website contact form or by email.
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